Housing & Tenants Rights

As New York City continues to struggle through an affordable housing crisis and historic levels of homelessness, it is imperative that New Yorkers be able to remain in their homes. This is a top priority for our office. Call us at (212) 873-0282 to learn more about services such as —

  • Rent Freezes and Property Tax Relief for seniors and persons with disabilities (with the NYC Department of Finance).
  • Monthly Housing Clinics, providing free legal advice and information on topics such as how to advocate for yourself in housing court, succession rights, and getting repairs done (with the Goddard Riverside Law Project and Takeroot Justice). Learn more here.
  • Assistance to residents with disabilities in securing public benefits such as rental assistance, SNAP, and reduced-fare MetroCards (with the Center for Independence of the Disabled).
  • Constituent office hours with the NYC Dept of Housing Preservation and Development. HPD assists tenants and owners with filing complaints, handling open violations, finding affordable housing, and dealing with a foreclosure or harassment.
  • Free legal assistance to residents for a wide variety of issues (with the NY Legal Assistance Group’s Mobile Help Center).
  • Resources and information about common utility-related problems, such as gas shut-offs, increased charges, issues with the Lifeline program, and consumer scams (with the Public Utility Law Project, PULP).
  • Helen also advocates strongly against any increase to rent-regulated leases. Over the years we have worked with thousands of tenants who are struggling to hold on to their regulated apartments, many of them senior citizens.

Learn More About Our Housing-Related Work

Protecting Tenants from Harassment

Tenant harassment is an epidemic throughout our city, displacing thousands of New Yorkers, and contributing to our affordable housing crisis. See detailed coverage of tenant harassment and displacement by The New York Times in May 2018, herehere, and here. Through legislation, our housing clinics, and every day in Helen’s district office, we serve New Yorkers who are facing harassment and possible eviction.

Helen Supports
Helen Supports “Stand for Tenant Safety” (02/27/17)

On August 9, 2017, the City Council overwhelmingly passed 18 bills that provide greater protections for tenants against harassment and unsafe conditions. The Mayor signed these bills into law on August 30, 2017.

Many of the bills are aimed specifically at ending construction as a form of harassment, where a landlord uses unsafe and disruptive construction to force tenants from their homes. Construction as harassment is a growing problem on the Upper West Side and throughout New York City.

Helen’s Local Law 161, one of the 18 bills enacted in 2017, created an Office of the Tenant Advocate within the Department of Buildings (DOB). The DOB is the City agency which approves and oversees construction projects. The OTA is tasked with ensuring that construction projects are reviewed from the perspective of tenant safety, monitoring “Tenant Protection Plans,” and responding to tenant complaints and questions about construction-related issues.

Tenants experiencing construction as harassment should contact the OTA at (212) 393-2949 or TenantAdvocate@buildings.nyc.gov. 

In 2019, Helen and her colleagues enacted additional legislation to further protect tenants. This includes Helen’s bills which tighten oversight of “Tenant Protection Plans”; require building owners seeking construction permits to fully document occupied and rent-regulated units; and require the City to randomly audit claims by building owners and contractors that they have addressed immediately hazardous violations. Learn more here.

Learn More About the Landmark 2017 Anti-Harassment Laws

STS Victory II 8-9-17
Helen speaking at the August 9, 2017 rally outside City Hall celebrating passage of 18 tenant protection bills.

Eleven of the 18 bills passed in 2017 make up the “Stand for Tenant Safety” package, a historic effort driven by tenant organizations across the city to fight for comprehensive reform.

The Stand for Tenant Safety package includes Local Law 158, written by Helen, which imposes additional penalties for performing construction work without a permit and increases oversight for buildings where such work has been performed. In addition, it requires that work permits posted at a construction site indicate whether the building is occupied.

Also in the group of 18, Local Law 148, which allows Housing Court judges to award damages to tenants who bring successful harassment claims against their landlord.

The 18 bills feature an expanded and more accurate definition of tenant harassment in general, making it easier for tenants to hold unscrupulous landlords accountable. Collectively, the legislation reforms the Department of Buildings and changes its bureaucratic processes to put tenant safety first. Learn more about all the bills below.

The Office of the Tenant Advocate

Local Law 161 establishes the Office of the Tenant Advocate (OTA) in the Department of Buildings (DOB).

When reviewing the Department of Buildings’ vast array of responsibilities, it too often feels like tenants’ concerns are lost in the shuffle. While many in the Department do important work on behalf of tenants, the bureaucracy just isn’t in place to make them feel like they have a voice. There are too many cases where tenants’ concerns have slipped through the cracks.

This bill is designed to change that. The Office of the Tenant Advocate is mandated to monitor tenant protection plans with an eye exclusively on tenant safety. It is also mandated to communicate with tenants directly, to advocate on their behalf, and to ensure the City is doing everything it can to put an end to construction as harassment. Once fully staffed, this office will be an important resource — pushing back against bad-acting landlords, and helping keep people safely and comfortably in their homes.

For the full text of Local Law 161, click here.

Changing the Culture at the Department of Buildings

Holding the Department of Buildings Accountable

The Stand for Tenant Safety (STS) Legislative Package

By strengthening the enforcement power of the DOB and initiating preventative measures against construction harassment, the STS package will ensure a safer and more equitable system for the city’s most vulnerable tenants.

In order to force tenants out of their homes, landlords have frequently employed a tactic called “construction-as-harassment.” Landlords begin renovation projects without any intention of completing them in order to inconvenience tenants and threaten their safety. Commonly experienced conditions include collapsed ceilings, the presence of lead-contaminated dust, obstructive construction debris, and lack of heat, water, gas, phone, or electricity. Ultimately, this results in the depletion of NYC’s stock of affordable housing and subjects tenants to an unjust and unbearable daily existence.

Stand for Tenant Safety includes 12 pieces of legislation that work together to prevent tenant harassment. Click below to learn more about its various components and how they work together to deliver real reform to the Department of Buildings.

Helen Introduces Bills that Keep Landlords Accountable for their Actions (04/19/17
Helen Introduces Bills that Keep Landlords Accountable for their Actions (04/19/17)

 

Limiting Self-Certification

Ending Manipulation of the Vacate Order System

Cracking Down on Dangerous Work Without a Permit

Preventing Landlords from Falsely Claiming a Building is Unoccupied

Making Dangerous Violations that Lead to Stop Work Orders More Costly

Making Tenant Protection Plans Meaningful

Ensuring the Public Knows Its Rights

Coordinating Anti-Harassment Efforts Across City Agencies

Making Enforcement Matter

Speaker’s Tenant Harassment Legislative Package

The laws in this package expand the definition of harassment and put tenants on a more equal footing with their landlords when they head to Housing Court.

In addition to reforming the Department of Buildings, Helen is also a supporter of a package of bills to help tenants pursue and win harassment cases against unscrupulous landlords. As it stands, tenants have the burden of proof in housing court and must prove that their landlord intentionally harassed them with the goal of removing them from their home. This package would establish a rebuttable presumption for tenant harassment claims, so tenants no longer have to prove that they were harassed.

Holding Harassers Accountable

Making It Easier to Go After Repeat Offenders

Increasing Penalties Against Landlords and Allowing for Damages to Tenants

 

See below for a summary of each of the 19 bills described above.

Download (PDF, 69KB)

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